Ben
My family (party of 12) had reservations for 6:30 pm on 5\21\2016. When we entered dining area we had to wait on our table for about 20 minutes and we were surprised to see it was 2 fold out tables like ones used at garage sales. The tables weren't clean when we were escorted to them. We sat down at table which didn't have table linens (were brought out and spread on tables by reaching over us. We ordered our meals and about an hour later we received our meals. My sister which order was taken 1st didn't get her meal until after all 11 of us had eaten their meals. When we went to soup and salad bar their was no soup and very little lettuce. I personally ordered a T Bone steak medium well and when I cut into it, it was raw. I looked at the little stick to make sure it said medium well and it did. My wife complained to waitress and she said she would take it back, but we declined and told her we would finish cooking it at the house. While sitting at table waiting on food to be prepared we received drinks but no rolls or bread.My son asked for some and it was brought out. It was delicious. The only problem was the butter in the prepackaged containers was melted and when you opened them the butter went flying. This was a problem because we hadn't received any napkins yet, which my mother had asked for when we first sat down at tables (nearly an hour later). The food that was prepared correctly for my family was delicious but we were very disappointed in the service. I'm not talking about the waitresses primarily. Disappointed with the type table,not being set properly,no napkins, no ice in our drinks when refilled, no extra dishes removed from table, an hour is way to long to wait for your meal, different members of family were served at different times compared to all of us receiving our meals together,no salt at table, steak sauce bottle at table empty and again my steak not fixed correctly.Normally I'm not a complainer but this was with out a doubt the worst dining experience I have ever had. We expected a lot more because of the testimonials we saw on your website and word of mouth.I feel bad about this message but I witnessed the family next to us bless out the person in charge about the lack of service he received also.
Good food prices lil high
Wow! Where do I begin? We spent 3 days at Flat Creek for a birthday celebration, along with several of our closest friends (9 in total I believe). We stayed in one of the large houses on the ponds across from the smaller cabins, and were SSSOOOOOOO comfortable. When we arrived, we were issued keys to our golf carts so that we could get around the compound and were driven by van from the main parking area to the house. The driver, Chris I believe, was super friendly and very knowledgeable about the lands that encompass Flat Creek. Upon entering the house, there were fresh fruits and cheeses, along with our favorite bottles of wine chilling (which the staff had to locate and then go get). Someone had already opened the house up and gotten the air turned on (thank goodness) because it was in the dead of summer. The staff went above and beyond to ensure that our stay was comfy and stress free. Our meals were always wonderful, and the atmosphere was almost other worldly. You almost feel as if you are in an entirely different country behind those gates. A country of beauty, comfort, indulgence, and relaxation. I would definitely suggest a massage at the spa and then a dip in the hot tub. Afterwards, you can go to the BEAUTIFUL Japanese Bath House and relax in the cold plunge pool or take an aromatherapy bath in the claw foot tubs. Mind you, clothing is optional, so you may see more than you expected. All in all, our trip was amazing and I was very upset when we had to leave. The billiards room was much fun, and the fornicating opossums were quite a conversation piece. I would also suggest going to the shooting range and gong to the armory in the process to pick out your weapons of choice! Mrs. Kathy and Mrs. Martha took great care of us, as well as the rest of the Flat Creek Staff. Thank you Flat Creek for a wonderful and much needed getaway. Until next time!
Great food. Best Gator tail I've ever had. Service is a bit slow.
-Swainsboro, GA
Not really worth money.
Flat Creek Lodge is a US Lodging based in Swainsboro, Georgia. Flat Creek Lodge is located at Bishop Chapel Church Rd, Swainsboro, GA 30401, USA.
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